Featuring Wayne Cascio, PhD

Organization Development is the attempt to influence the members of an organization to expand their views with each other about the organization and their experience in it. The nature and needs of organizations are changing dramatically.
   
Today’s organizations operate in a rapidly changing environment. Consequently, one of the most important assets for an organization is the ability to manage change.
   

In the coming months, I will be blogging on the role of Strategic Architectures in Business Process Improvement for Metaspire Consulting. As I discuss this topic I will be looking forward to questions or comments from you related to the development and use of Strategic Architectures as applied to a variety of industries.

My industry experiences range from Manufacturing to Telecommunications, Food, and most recently, Health Care. My background is in Business Process Management, Business Process Modeling and Enterprise Architecture. There will be much to share from my current and past experiences and I look forward to writing exciting blog posts that will perhaps answer some of your deepest questions about Strategic Architectures in Business Process Improvement and have you thinking about your organization in new ways.

Author Phil Robins is a featured Metaspire Consultant.

Every organization has a culture. Some are much more positive than others. Is your company’s culture positive or negative?

A business culture is basically the sum total of everything that has been, and continues to be, ongoing attitudes and habits in an organization.

Metaspire can help your Human Resource Department get the very best from your team. Request your free assessment today.

The concept of customer service is aimed at keeping customers happy, improving profits, and minimizing customer complaints. Service is an approach to work, an attitude we bring with us each morning, and a philosophical and cultural point of view.  Service should be at the core of every organization.

The interaction between clinician and patient drives all treatment results. There is little margin for error, and achieving improvements in medical outcomes and healthcare efficiency is not an easy task.

Electronic Forms
The electronic processing of hard copy documents into electronic versions has become the newest and most effective mode of company information organization. Electronic forms tend to be easily accessible, highly customizable and available in both semi-structured and structured formats.  The benefits of electronic forms are largely attributed from their ability to streamline internal and external business communications, meanwhile reducing the manual input of data and human error caused by hard copies.

A Hidden Cost of Healthcare: Patient Time talks about time management in healthcare. This report is important because in many cases no one really understands how much time patients spend at the doctor.