Skip to main content

process improvement

Do You Have the Correct Time?

 "A consultant is someone who borrows your watch to tell you the time, and then keeps the watch,” stated advertising executive Carl Ally in 1965. This was further popularized by Robert Townsend, former CEO of Avis, in his book, Up the Organization (1970).

Should You Seek Management Input From a Third Party?

As the country is working its way through the recession, I haven’t seen NEW operational situations, what I have seen is a higher occurrence of operational managers and business process managers raising their hands to re-assess their vantage point.
 
Taking advantage of a third party point of view can significantly help with your operational planning and execution.