Six-Sigma

Business Process Management, or BPM, is a management approach that is focused on defining, optimizing and managing processes within an organization. A process is a group of activities.  These activities are either core to the business, drive the business or support the business. BPM provides us with the opportunity to define and monitor business strategy, examine how work evolves, and shows us how to best align our activities and goals with the wants and the needs of our customers.