Successful Customer & Staff Interactions
Instructor: Myriam Ochart
Course Description:
The course will provide a process to define your organization’s core product and service value. It will also help you assess your performance in relation to your customer’s requirements and expectations.
Who Should Attend?
New and experienced business owners, senior managers, process owners, change agents, and quality management.
Benefits:
Benefits:
• Attendees will learn what questions help validate your core product and service performance
• Understand the questions that help validate what value your core Product or Service provide your customers
• Business Assessment Template review
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