Realizing Business Strategies by Capability Models
You may wonder why capability models are such powerful strategy tools in today’s environment. In my years of consulting experience, I have found that an organization’s capabilities remain relatively stable over time and have been used, limitedly, in strategy realization.
Need-to-Know Process Leader Tactics
We put together the following example to show a few “Need-To-Know” Process Leader tactics.
In this scenario, Rebecca manages Chocolate Cupcake production and services. She is charged with improving efficiency and effectiveness of the processes she manages while ensuring that …
Do you have the Correct Time?
It is an unfortunate, but all too often a stubborn fact, that many consulting firms deserve the admonishment of their clients. But it is also unfortunate to paint all consulting companies with the same brush. That said, even consultants of the highest integrity must acknowledge that disparaging comments abound …
Process Management Improves the Horizontal Flow
A group of sailors were out in an old boat. The boat hit a rock and sprung a slow leak. The group began to fight over whose fault it was that they hit the rock. Then they argued over whose responsibility it was…
Balancing Top-down and Bottom-up Change
Organization change and improvement planning calls for the evaluation of people, systems and processes, as an on-going discipline. These are often top-down, organization-wide approaches. Developing change champions and supporting local initiatives takes visible leadership..