technology modeling

Part of understanding your business is also understanding your tool and technology architecture. According to The Open Group Business Executive’s Guide to IT Architecture:1 Effective enterprise architecture is critical to business survival and success and is the indispensable means to achieving competitive advantage through IT.”

system interaction model

Below is a systems interaction model which depicts the interactions between different types of technologies.

System Interaction Model

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use case model

The Use Case Model is used to depict the interaction between business roles and technology used to enable business processes. This approach exposes the human/technology interfaces that exist within your business. By having this understanding, most organizations are well-positioned to understand more fully the impact of potential changes to systems and/or role structures.

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Organizational Development support for an extensive Capability Maturity Model Integration benchmarking project that identified $200 Million in technology savings by restructuring software development processes. We received assistance tying together leadership roles, and processes.

-- Daniel Bovarnick, Former Director Technology Global Reengineering American Express