.png){kind=small}
Team-Based Problem Solving
Course Description:
This workshop will increase your basic understanding of continuous process improvement principles, methods and techniques. See how using team-based structured problem solving processes improves customer satisfaction, removes waste from and enhances the speed of processes, and reduces variability and defects of work processes in all types of organizations – both service and production.
Who should attend?
• Managers
• Supervisors
• Front line Personnel
• Team Leaders
• Functional Managers
• Key Process Owners
• Support Staff who need a working knowledge of process improvement and control
Benefits:
Successful projects are those that achieve their goals and sustain the momentum. In this one-hour workshop, participants will:
• Learn how to kick-off projects for success
• Become familiar with two primary types of continuous improvement processes and when to use each
• Learn the 5 steps of a systematic, structured problem solving process used by teams around the world
• Be able to identify 8 different wastes in processes
