Yes it talks! Well to me at least!
“You better shut the door before the cat gets out” a voice in my head whispered. It is always a bit of a circus act getting the dog out to do her thing and corralling the cat so he doesn’t escape out into a world…
Our friends over at American Express Open Forum just published one of my articles about how Lean methodologies can kickstart and sustain customer loyalty. Check it out!
You may wonder why capability models are such powerful strategy tools in today’s environment. In my years of consulting experience, I have found that an organization’s capabilities remain relatively stable over time and have been used, limitedly, in strategy realization.
In case you missed it, our second assistant webinar entitled, “How to be Impeccable with your Word” is now available for download along with some of the links we referred to during the call.
Check it out here!
