Have you ever felt like no matter how hard you try, you are behind schedule?
For most of my life, no matter how many personal or professional goals I met or exceeded – no matter how many people told me how good I was doing, I felt a dull ache deep within.
You may not have ENOUGH time, because time has you. If you believe that time is something that happens TO you then you are at the effect of time. What if you could expand time by simply knowing that time happens FOR you? This shift in perspective forces us to do one...read more
As busy professionals we seldom have big blocks of free time. Whether it’s developing a new launch or dealing with necessary changes, here are 5 Keys to Create More Time regardless of what is happening around you.read more
Yes it talks! Well to me at least!
“You better shut the door before the cat gets out” a voice in my head whispered. It is always a bit of a circus act getting the dog out to do her thing and corralling the cat so he doesn’t escape out into a world…read more
The Team Dimension Profile identifies four key roles in team performance and team talents: How can Metaspire’s Business Process Management help: Creator: Generates original concepts, goes beyond the obvious, and sees the big picture. Hands off tasks to an Advancer....read more
Our friends over at American Express Open Forum just published one of my articles about how Lean methodologies can kickstart and sustain customer loyalty. Check it out!read more
You may wonder why capability models are such powerful strategy tools in today’s environment. In my years of consulting experience, I have found that an organization’s capabilities remain relatively stable over time and have been used, limitedly, in strategy realization.read more
In case you missed it, our second assistant webinar entitled, “How to be Impeccable with your Word” is now available for download along with some of the links we referred to during the call.
Check it out here!read more
Our October brown-bag webinar was a success! Thank you to everyone that participated!!! We covered “How To Deal With Critical People”. I hope everyone learned something helpful.
In case you were unable to make the webinar- don’t worry! We recorded the call and posted it below for you to watch on your own time. Enjoy!read more
We put together the following example to show a few “Need-To-Know” Process Leader tactics.
In this scenario, Rebecca manages Chocolate Cupcake production and services. She is charged with improving efficiency and effectiveness of the processes she manages while ensuring that …
As we talked about earlier, I have been in the shoes of both the administrative assistant and the “boss.” So I know first-hand how to respond and, unfortunately for my admin, know how to create unexpected requests.
I am pleased to provide you with the below exercise to help you …read more
It’s Nina Segura here from Metaspire Consulting, and I’d like to share some tips that I learned as an administrative assistant. These tips helped me to stay organized and also start my own company!
As an assistant, sometimes I felt like I never had enough time to finish everything.read more
If you are like me, you’re always looking for ways to improve what you do. Many professionals like us have no shortage of great ideas to meet challenges.
Roadblocks typically occur when there are conflicting priorities or constant interruptions.read more
Gustavo Diaz has put together a great white paper on BPE and Six Sigma on how it can help your company succeed.
You can download the white paper here.read more
It is an unfortunate, but all too often a stubborn fact, that many consulting firms deserve the admonishment of their clients. But it is also unfortunate to paint all consulting companies with the same brush. That said, even consultants of the highest integrity must acknowledge that disparaging comments abound …read more
A group of sailors were out in an old boat. The boat hit a rock and sprung a slow leak. The group began to fight over whose fault it was that they hit the rock. Then they argued over whose responsibility it was…read more
So your employees are not performing up to your expectations. They seem unmotivated and show little care for quality or customer service. What should you do? Your first thought may be to train your employees and their supervisors.read more
Organization change and improvement planning calls for the evaluation of people, systems and processes, as an on-going discipline. These are often top-down, organization-wide approaches. Developing change champions and supporting local initiatives takes visible leadership..read more
Many times a deficiency in employee performance (both management and non-management performance) is a symptom of an organizational design problem, and not what seems more obvious, i.e. an individual skill deficiency.read more
A Hidden Cost of Healthcare: Patient Time talks about time management in healthcare. This report is important because in many cases no one really understands how much time patients spend at the doctor.read more
With massive regulatory and economic challenges we face today, many organizations strive to align organizational strategies with architectural decisions.
For most organizations, Information Technology driven efforts have not been effective in driving architectural decisions.read more
OK, so there’s a recession and we’re all trying to find ways to increase our revenues and profit. One common way managers solve these problems is to increase sales. However, one other way to affect the bottom line is to start looking at how you can reduce waste in your business processes.read more
As the country is working its way through the recession, I haven’t seen NEW operational situations, what I have seen is a higher occurrence of operational managers and business process managers raising their hands to re-assess their vantage point.read more
Business Process Mapping is a key foundation to your business’ process improvement. If carried out effectively, it can deliver improvements and redesigns which will exponentially increase efficiency and save your company money.
Metaspire provides a range of training courses to meet your process improvement needs.read more
Metaspire offers organizational and human resource development consulting. Request your free business consulting assessment today to get started.read more
Worldwide multiple factors have caused the health care industry to become the diverse and complicated industry it is today. In the United States, the health care system is troubled by skyrocketing costs. In turn, the lack of affordability threatens the health, wellness and productivity for far too many. There are three keys to delivering an efficient and effective healthcare delivery process.read more
The interaction between clinician and patient drives all treatment results. There is little margin for error, and achieving improvements in medical outcomes and healthcare efficiency is not an easy task. This report is important because in many cases no one really understands how much time patients spend at the doctor.read more
Organization Development is the attempt to influence the members of an organization to expand their views with each other about the organization and their experience in it. The nature and needs of organizations are changing dramatically.read more
Organization Design is a formal, guided process, for integrating the people, information, and technology of an organization. Through the design process, organizations act to improve the probability that the collective efforts of each member will be successful.read more
A business culture is basically the sum total of everything that has been, and continues to be, ongoing attitudes and habits in an organization.
Knowing the various aspects of your culture can clearly guide you and your employees to a better understanding of your business goals, visions, and approaches to increased productivity.read more