So your employees are not performing up to your expectations. They seem unmotivated and show little care for quality or customer service. What should you do? Your first thought may be to train your employees and their supervisors.
A Hidden Cost of Healthcare: Patient Time talks about time management in healthcare. This report is important because in many cases no one really understands how much time patients spend at the doctor.
A business culture is basically the sum total of everything that has been, and continues to be, ongoing attitudes and habits in an organization.
Knowing the various aspects of your culture can clearly guide you and your employees to a better understanding of your business goals, visions, and approaches to increased productivity.
The concept of customer service is aimed at keeping customers happy, improving profits, and minimizing customer complaints. Service is an approach to work, an attitude we bring with us each morning, and a philosophical and cultural point of view. Service should be at the core of every organization.
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