Business Process Management, or BPM, is a management approach that is focused on defining, optimizing and managing processes within an organization. A process is a group of activities. These activities are either core to the business, drive the business or support the business. BPM provides us with the opportunity to define and monitor business strategy, examine how work evolves, and shows us how to best align our activities and goals with the wants and the needs of our customers.
One core BPM tool is a work flow model. The workflow model is a diagram used for identifying the activities/steps in a process. It is often used to show the value of the process, point out the places where defects are occurring in the system and most importantly define critical success measures.
Business Process Management (BPM) helps us to design, communicate, and improve the people, process and tools within companies. The goal of BPM is to improve key processes continuously. It enables organizations to be more efficient, more effective, and capable of sustaining positive change. BPM is a great tool to refocus, automate, expand and/or re-organize your business.
Metaspire Consultants use a careful balance of Six Sigma, Lean and Organizational Development principles to help you optimize, gain buy-in to new business processes, monitor and control processes. Contact us today to learn more.